4 Day Adrenaline Rush

What is a New Zealand Stay Put Tour?
A Stay Put tour allows you to unpack and get to know a city or region without rushing and allows you to visit where the locals visit. We have created these tours to explore the nooks and crannies of our favourite locations. Some itineraries include a rental vehicle and others have you being driven to specific activities. Accommodation, activities and transportation is included at each location allowing you the opportunity to sit back and relax. We are happy to include additional optional activities to coincide with driving times. This is a great option to add to the beginning or end of one of our comprehensive tours.

What dates do your tours depart?
Tours depart on a daily basis, allowing you maximum flexibility. Please note some activities do not operate 25 December.  All tours are subject to availability at time of booking.

What is included in the tour cost?
All tours include coach travel/car hire, transfers, accommodation and sightseeing activities where specified. A detailed travel wallet with your travel vouchers and comprehensive itinerary will be sent to or delivered to your pre tour accommodation for you to collect on check in.

What is not included in the tour cost?
Expenses of a personal nature such as meals (except where stated in the itinerary), beverages, travel insurance, laundry and optional sightseeing (except where stated in the itinerary) are not included in the tour cost.

What is required to hire a vehicle within New Zealand?
A valid driver’s licence in English is required to hire a rental vehicle within New Zealand.  Please note drivers must be over 21 years to hire a vehicle. If you are aged between 21 – 25 years, a young driver surcharge is applicable. We recommend all clients have a credit card for car rental, the card number is then held for a bond. All vehicles are automatic transmission, we do not offer manual transmissions.

I am travelling alone – can I pay the triple or twin share rate and be linked with other travellers?
No, unfortunately. You must pay the single room – per person cost.

I am travelling with children, what price will I pay?
Please contact us for information on child fares, as these vary based on the specific product you require. Some sightseeing activities are unsuitable for children.

Are any meals included in the tour cost?
Our Superior and Premium accommodation option includes breakfast. No other meals are included in the tour cost except where stated in the itinerary.

Is Halal and other speciality food available in New Zealand? 
Along with a small population of Muslims, New Zealand has an increasing number of Muslim visitors. Halal food and restaurants are now found in many areas of the country, let us now if you require this and we will compile a list for you. We can also offer advice in regards to Vegan and other special requirements.

Can I add in additional nights to a tour?
Yes you can. All tours are very flexible. Please ask one of our Travel Consultants for extra nightly rates.

What is the difference between the three tour types Quality, Superior and Premium Tours?
Standard:  Motor Lodge, apartment style accommodation, self-contained accommodation, ensuite bathrooms. Your rental car is a small compact car.

Superior: 4 star hotel accommodation, includes breakfast. Your rental car is a mid-size car.
Note all accommodation is reviewed regularly by staff, we have high standards and good relationships with all our providers.

Premium: 5 star hotel accommodation, including breakfast. Your rental car is an SUV.

Note all accommodation is reviewed regularly by staff, we have high standards and good relationships with all our providers.

What if I cannot find exactly what I am looking for on the website?
Let us know what is on your wish list to see and do and we are more than happy to help you plan a customised tour.

How much luggage can I take on my tour?
Each passenger may take 2 pieces of luggage (max 25kg each). For safety reasons, each passenger is limited to one carry on item (max 5kg). We also advise you check the maximum baggage allowance with your chosen airline.

How do I make a payment for a tour?
For bookings made more than 30 days prior to travel, Pacific Travel require a deposit of NZ$50 per person. This deposit is non-refundable. Balance of payment is due 30 days prior to travel. For bookings made 30 days or less prior to travel, full payment is required at the time of booking. Visa & MasterCard are accepted forms of payment. A 2.5% Credit Card Fee applies to all payments by credit card. You may pay via direct bank transfer to avoid the credit card fee. Bank details will be on your booking advice. All prices advertised are in New Zealand dollars and are GST inclusive.

What is your cancellation policy?
If after your booking has been confirmed you wish to cancel, the following cancellation fees will apply:
Cancellations 30 or more days prior to travel: Your deposit.
Cancellations 0 – 29 days prior to travel: no refund.
Booking amendments made by you. An amendment fee may be charged, to cover our administration and communication costs. We may also need to pass on any amendment/cancellation fees imposed by our suppliers.

Conditions of travel
Pacific Travel reserves the right to alter fares, amend itineraries, book alternative accommodation or to cancel tours. Pacific Travel Ltd shall not be held responsible for any loss or damage to luggage or personal effects and/or damage resulting in death or personal injury, which may arise whilst travelling with Pacific Travel Ltd or its nominated suppliers. All transportation, both land and sea, is subject to the terms and conditions of the company providing the transport, some of which limit or exclude liability. These are available from the carriers concerned on request.

Will I need travel insurance?
We strongly recommend you purchase travel insurance. Factors may arise that require you to cancel or amend your holiday, so it is essential you are covered for any costs that may be incurred. We recommend purchasing your travel insurance locally at the same time as you book your tour and flights. Pacific Travel Ltd does not sell travel insurance.

Do I need to tip in New Zealand?
If you wish to reward someone for a job well done it is always much appreciated.

Do I need a visa to visit New Zealand?
Most visitors to New Zealand do not require a visa to enter for the purpose of a holiday or vacation under the visa waiver program. If you do need a visa to visit New Zealand then you should contact the New Zealand consulate in your home country well before your departure date. We recommend you also check with your local travel agent or airline for any visa requirements to New Zealand particularly if you are passing through Australia. Information on the New Zealand Electronic Travel Authority (NZeTA) can be found here: https://www.immigration.govt.nz/new-zealand-visas/apply-for-a-visa/about-visa/nzeta

What currency is used in New Zealand?
The New Zealand dollar is the only legal tender in New Zealand. View a guide between your local currency and the New Zealand dollar. Please note: Your tour and all purchases using a credit card in New Zealand will be charged in New Zealand Dollars (NZD) at the current exchange rate at the time of purchase