What is a Group tour?
What could be better than travelling with a group of like-minded people, on a coach tour operated by one of our preferred operators, AAT Kings or Grand Pacific Tours. You will be taken care of from your arrival into New Zealand through to your departure.

Do these tours departure every day?
The departure dates are stipulated on our website. Should a date not fit into your schedule, please contact us as we would gladly make alternative arrangements for you.

I am a single traveller, can I be matched up with another single traveller in a twin room?
Yes, you can pay on a share twin basis. You will be matched with a fellow traveller of the same gender, however we are unable to guarantee compatibility.

What is included in my tour?
5 star coach transportation, experienced coach captain with full commentary, some tours include a tour manager. Accommodation, activities and meals as stipulated in the itinerary.

Can I join or leave a tour part way through?
Yes, should you wish to we can arrange this for you. However, there will be no deduction in the cost for unused services.

Does the tour include transfers on arrival and departure?
You will be met on arrival at the airport and transferred to the tour hotel to meet your fellow travellers. At the completion of the tour you will be transferred to the airport in ample time for your departure flight.

Can I add accommodation onto my tour, at the beginning or the end of the tour?
Yes, this is pre or post accommodation. Just let us know and we can include that in your tour.

I am prone to motion sickness, can I guarantee a forward seat?
All tours operate a seat rotation system for the enjoyment of all travellers. All travellers must participate in seat rotation as a condition of booking. Due to this we are unable to guarantee forward seating.

How much luggage can I bring on tour?    
Each traveller is entitled to travel with one suitcase. Maximum suitcase weight allowed is 23kg (50lbs). All luggage is entirely at the ‘owners risk’ whilst on tour and we strongly recommend that travel insurance be taken out by each traveller to cover accidental damage or loss. All travellers are supplied with luggage tags. This will assist the Coach Captain to identify your luggage when loading the coach throughout your tour and the delivery of luggage to your room.

What clothing should I bring on tour?
Whilst on tour, dress is informal and relaxed on most occasions. Smart casual clothes are acceptable at most restaurants. The seasons are more pronounced and the weather is more changeable. In summer, a jacket and sweater should be included in your luggage should the weather turn cooler or you visit higher altitudes. You can expect some rain, so also include a light rainproof jacket or coat. If visiting during the months of May and September, pack warm winter garments and layer your clothing. You may have the option to relax and unwind in thermal hot pools so don’t forget to pack your swimwear.

What can I expect weather wise?
As much as we would like to say 100% sunshine, that is beyond us so the New Zealand Met service have the following averages.

Spring: September, October, November - average daytime temperature 16 – 19 Celsius (61 – 66 Fahrenheit)
Summer: December, January, February - average daytime temperature 20 – 25 Celsius (68- 77 Fahrenheit)
Autumn/Fall: March, April, May - average daytime temperature 17-21 Celsius (62 – 70 Fahrenheit)
Winter: June, July, August - average daytime temperature 12 - 16 Celsius (53 – 61 Fahrenheit)

Do I need to tip in New Zealand?
If you wish to reward someone for a job well done it is always much appreciated.

Do I need a visa to visit New Zealand?
Most visitors to New Zealand do not require a visa to enter for the purpose of a holiday or vacation under the visa waiver program. If you do need a visa to visit New Zealand then you should contact the New Zealand consulate in your home country well before your departure date. We recommend you also check with your local travel agent or airline for any visa requirements to New Zealand particularly if you are passing through Australia. Information on the New Zealand Electronic Travel Authority (NZeTA) can be found here: https://www.immigration.govt.nz/new-zealand-visas/apply-for-a-visa/about-visa/nzeta

What currency is used in New Zealand?
The New Zealand dollar is the only legal tender in New Zealand. View a guide between your local currency and the New Zealand dollar. Please note: Your tour and all purchases using a credit card in New Zealand will be charged in New Zealand Dollars (NZD) at the current exchange rate at the time of purchase.

Do I require travel insurance?
We strongly recommend you purchase travel insurance. Factors may arise that require you to cancel or amend your holiday, so it is essential you are covered for any costs that may be incurred. We recommend purchasing your travel insurance locally at the same time as you book your tour and flights. Pacific Travel Ltd does not sell travel insurance.