Contact Us

Thanks for contacting us

Thanks for contacting us! We’ll be in touch to confirm the details of your query.

If your query is urgent…

If your enquiry is urgent, you can still contact our staff using the following contact details:

Contact Pacific Travel reservations staff:

Phone: +64 3 359 3999
Fax: +64 3 359 9058
Toll-Free 0800 500 388 (Nationwide from within New Zealand only)

Contact Us

Office Hours (NZ time)
Monday – Friday: 0900 – 1730
On call Monday – Sunday: 0700 – 2100

The office is closed on Saturday & Sunday but we aim to keep in touch remotely via email
Phone Us
Free phone within New Zealand: 0800 500 388
From all other countries: +64 3 359 3999
Postal address
PO Box 39 151, Harewood, Christchurch, New Zealand
Physical address
502a Wairakei Road, Harewood, Christchurch, New Zealand

Book With Confidence

We proudly offer
  • Experienced, caring, local travel consultants giving you up to date and intimate knowledge of our beautiful country
  • Personal travel consultants who work directly with you in planning your New Zealand tour to ensure you have a wonderful experience and lasting memories
  • Hundreds of tours departing from all over New Zealand – many with daily departures
  • Precise attention to detail
  • A personal travel wallet containing a detailed travel itinerary and all travel vouchers required for travel
  • Free telephone access (within NZ) to one of our dedicated travel consultants during your tour. If any unforeseen issues should arise once you arrive in New Zealand, we are right here to help
  • The peace of mind knowing we are a proven, local tour operator, Qualmark endorsed and a member of the Tourism Industry Association. See our client testimonials.
Booking is easy
  • Contact us with your tour requirements by filling in our enquiry / booking form
  • We will respond to you within 24 hours of your request with additional information, a tour plan & cost. We will work with you until you are happy with the proposal
  • We then put everything into place and email you full tour confirmation (within 48 hours)
  • NZ$250 per person is then required as your tour deposit with the balance due 30 days prior to travel
  • Upon full payment, we will email you a copy of your detailed itinerary
  • We will deliver your travel wallet containing a paper copy of your detailed itinerary, travel vouchers & local visitor guides to your pre tour accommodation